Community Guidelines
These Community Guidelines ("Guidelines") govern your behavior, communication, and content on the apps and platforms of AZUR APPS (the "Service"), provided by AZUR APPS FZ LLC. By accessing or using the Service, you agree to comply with these Guidelines, as well as our Terms of Service and Privacy Policy.
Our goal is to maintain a safe, respectful, and lawful community. Violations of these Guidelines are taken seriously and may result in content removal, formal warnings, temporary or permanent suspension of your account, confiscation of virtual currency ("Gems"), device bans, or reporting to law enforcement authorities where applicable.
1. General Conduct & Behavior
We expect all users to contribute to a positive environment. You must adhere to the following behavioral standards:
1.1. Respectful Communication
- Civil Discourse: Treat all users with respect and courtesy.
- No Hate Speech: Do not engage in discrimination, hostility, or violence based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, age, or physical appearance.
- No Abuse: Profanity, insults, degradation of dignity, and rude behavior are strictly prohibited.
- No Harassment: Stalking, intimidation, bullying, or repeated unwanted contact is forbidden.
1.2. Integrity of Use
- No Interference: You must not use third-party software, extensions, bots, scripts, or automation tools that alter the Service, scrape data, harm other users, or interfere with the normal operation of the platform.
- No Impersonation: Do not pretend to be another person, celebrity, or AZUR APPS staff member.
- Non-Commercial Use: Unless explicitly approved, the platform is for personal interaction only. Do not use the Service for unauthorized commercial solicitation.
2. Age and Identity Requirements
2.1. Strict 18+ Policy. The Service is exclusively for adults. You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service.
2.2. Misrepresentation. Misrepresenting your age or identity is a severe violation. Accounts suspected of belonging to minors will be terminated immediately.
2.3. Reporting Minors. If you encounter a user who appears to be under 18 in any video chat or livestream, you are obligated to report it immediately using the in-app reporting tool so our moderation team can take urgent action.
3. Visual Standards & Camera Rules
To ensure high-quality and safe interactions, the Service enforces strict visual standards for all video transmissions.
3.1. Required Visual Standards
- Face Visibility: Your full face must be clearly visible in the camera frame at all times during interaction.
- Framing: Do not show any part of your body below the chest level, even if you are fully clothed. The focus must remain on the face and upper body.
- Attire: You must not appear nude, in underwear, or in swimwear (unless in a contextually appropriate setting like a beach, though strict nudity rules still apply).
3.2. Prohibited Visual Acts
- No Obscuring: Do not use unauthorized filters, masks, webcam emulators, avatars, or prerecorded videos to disguise your live presence.
- No Redirecting: Do not point the camera at other screens (TV, phone, tablet), photographs, text, unrelated objects, or third parties who have not consented (especially minors).
- No Illegal Items: Never display weapons, drugs, drug paraphernalia, corpses, or items associated with violence.
- No Genitals: Exposure of intimate body parts (genitals, buttocks, female nipples) is strictly prohibited.
4. Text & Messaging Standards
The chat function is for personal communication only. The following actions are prohibited in text chats:
- No Spam: Do not send bulk messages, repetitive text, or copy-paste spam to multiple users.
- No External Links: Sending links to external websites, social media profiles, messengers, or other apps is forbidden.
- No Promotions: Do not send advertising content, commercial offers, or solicitations.
- No Call-to-Action: Do not ask other users to perform actions such as voting, subscribing, visiting external sites, or donating on other platforms.
- No Personal Data: Do not share your own or request others' private contact details (phone numbers, addresses) in public chats.
5. Prohibited Content & Zero Tolerance
5.1. Sexual and Explicit Content. Where the Service is intended for adults, we prohibit:
- Pornographic acts, sexual intercourse, or simulation of sexual acts.
- Masturbation or close-ups of sexual organs.
- Solicitation of sexual services (prostitution, escorting) or offering sexual content in exchange for money off-platform.
- Use of sex toys during broadcasts.
5.2. Child Safety (CSAM) — Zero Tolerance. We have a zero-tolerance policy for Child Sexual Abuse Material (CSAM).
- Strict Prohibition: You must not post, share, stream, or solicit content depicting minors in a sexualized way, nor any content involving minors in general.
- Consequences: Any violation regarding minors will result in an immediate permanent ban, preservation of data, and reporting to the National Center for Missing & Exploited Children (NCMEC) and relevant law enforcement authorities.
5.3. Violence and Dangerous Acts
- No Violence: Do not depict real-life violence, gore, torture, or animal cruelty.
- No Self-Harm: Promotion or depiction of suicide, self-mutilation, or eating disorders is forbidden.
- No Extremism: Do not promote terrorist organizations or violent extremist ideologies.
5.4. Human Trafficking & Exploitation. We prohibit any content or behavior that facilitates human trafficking, modern slavery, or forced labor. Recruitment or coercion of individuals for sexual or labor exploitation is strictly banned.
5.5. Fraud & Illegal Activities (AML)
- No Scams: Fraudulent schemes, money flipping, or phishing for credentials.
- No Money Laundering: Using the platform's currency ("Gems") for illicit financial transactions or money laundering is prohibited.
- No Illegal Goods: Buying, selling, or promoting illegal drugs, firearms, or counterfeit goods.
6. Reporting & Moderation
6.1. Active Moderation. AZUR APPS employs a hybrid system of automated AI tools and human moderators who monitor public content and reports 24/7.
6.2. How to Report. If you see a violation, use the in-app reporting button immediately. Reporting a user will also attach an auto-captured image of the user's violation.
6.3. False Reporting. Repeatedly submitting false reports to harass other users or abuse the moderation system is a violation of these Guidelines and may result in penalties against the reporter.
7. Enforcement Actions
When a violation is confirmed, we take action based on the severity and frequency of the offense. Actions may include:
- Content Removal: Deletion of the offending text, image, or video.
- Warning: A formal notification of the violation.
- Gem Confiscation: Removal of virtual currency obtained via fraudulent or prohibited activity.
- Temporary Suspension: Restriction of access for a set period (e.g., 24 hours, 7 days).
- Device/IP Ban: Blocking access from specific devices or networks.
- Permanent Ban: Irreversible termination of the account.
- Legal Action: Reporting to law enforcement agencies.
Note: Severe violations (CSAM, terrorism, trafficking, severe fraud) result in an immediate permanent ban without prior warning.
8. Appeals
If you believe your account was suspended or content removed in error, you may appeal the decision:
- Contact us at info@azurapps.com.
- Include your User ID, the date of the action, and a detailed explanation of why you believe the action was incorrect.
- Our Trust & Safety team will review the case. Decisions made by the team after an appeal review are final.
9. Updates to Guidelines
We may update these Community Guidelines from time to time to reflect changes in our service, technology, or legal requirements. Continued use of the Service after updates constitutes your acceptance of the revised Guidelines.