Terms of Service
This Terms of Service agreement (hereinafter the "Terms") constitutes a legally binding contract between AZUR APPS FZ LLC (referred to as "we," "us," or the "Company") and the users (referred to as "you" or the "User") of the AZUR APPS apps and platforms, which encompasses our websites (including https://www.azurapps.com/), mobile applications (the "App" or "Platform"), and any associated services or materials provided therein. You are required to review these Terms prior to accessing the Platform. If you do not agree with any provision set forth in this document, you are strictly prohibited from using the App, the website, or any related services, and you must cease all usage immediately.
Adherence to the provisions of these Terms, including all supplementary annexes, is mandatory for the entire duration of your interaction with the Platform. You are considered to have accepted these Terms and agreed to be bound by them if any of the following events occur:
- You install or download the App;
- You access or browse the Platform via a web browser on any device;
- You register an account on the Platform;
- You communicate with us via the App or through contact information provided within the Platform.
Notwithstanding the preamble above, we reserve the right, at our exclusive discretion, to request your specific consent to particular terms periodically; however, such requests do not constitute a replacement of the original Terms unless explicitly stated.
1. Platform Usage & Intellectual Property
1.1. Your utilization of the Platform is regulated by these Terms, the Privacy Policy. Certain features may be subject to additional guidelines posted within the App. "Related materials" and "informational assets" refer to any data hosted on the Platform, including but not limited to: source code, text, graphics, audiovisual content, sound effects, animations, analytics, logos, and video files.
1.2. It is strictly forbidden to utilize the Platform for purposes unrelated to personal communication, such as data mining user information, broadcasting commercial advertisements, or other business activities. Your conduct during communication must be lawful, safe, and respectful, adhering strictly to these Terms. The Company maintains a list of prohibited actions. By engaging in communication on the Platform, you commit to complying with these rules.
1.3. Users may choose to share personal data with others within the Platform. The Company explicitly states that it cannot guarantee the safety of direct contact with other users. Modern technology allows individuals to locate or gather private details about others with minimal data points. If you suspect a user is bullying, harassing, or utilizing your personal data for illegal intent, we advise you to contact local law enforcement first, and then notify us so we may block the offending user. If another user exposes themselves (nudity) or sends pornographic material, you must ensure no minors view this content, immediately report the incident via the "Report" button, and cease communication. Such behavior is a violation of these Terms.
1.4. Given that the Platform and all contained materials constitute intellectual property owned by or licensed to us, you acknowledge this ownership and agree to the following usage conditions:
- We grant you a revocable, non-exclusive, non-transferable, limited license to access the Platform solely within its intended functionality. We may terminate this license at any time without prior notice;
- This license is valid only for the duration of these Terms and is geographically restricted. Citizens or residents of (a) Iran, Syria, North Korea, Sudan, Cuba, or the Crimea Region, and (b) any jurisdiction where usage violates local laws applicable to you (collectively "Restricted Territories"), are prohibited from accessing the Platform. We do not knowingly provide services or accept payments from persons located in Restricted Territories;
- This license is strictly defined by these Terms. Any rights not explicitly granted herein are reserved by the Company and are not conveyed to you. No implied licenses exist under this Agreement;
- You are prohibited from reproducing, copying, selling, reselling, or exploiting the Platform or its materials for commercial gain without our written consent;
- You may not utilize any informational assets outside the Platform environment;
- Your usage rights are confined strictly to permissions explicitly stated in this document;
- The Platform may require specific permissions to function correctly, such as access to the Internet, local storage, or browser notifications;
- We accept no liability for interactions between you and third parties, nor for any outcomes resulting from Platform usage.
1.5. Basic access to the Platform is provided free of charge. However, the Company reserves the right to introduce fees for access to the App or specific content at any time.
1.6. The Platform is exclusively for legally competent individuals who are at least 18 years old or the age of majority in their jurisdiction (whichever is higher). By using the Platform, you warrant that you possess full legal capacity and meet the age requirement of 18+ (or the relevant age of majority).
2. User Accounts
2.1. To enter this Agreement, you must be an individual person; legal entities are prohibited from registering. By using the Platform, you certify that you have no felony convictions and are not a registered sex offender. If these representations are found to be false, your account will be terminated immediately without refund. For clarity, you may only use the Platform if: (a) you are mentally competent; (b) you are not incapacitated by drugs or alcohol; (c) you are 18+ and of legal age in your country; and (d) you are not in a Restricted Territory. The Company may impose additional criteria (e.g., location based). You must not access the App until you meet all legal requirements.
2.2. Usage requires creating a user profile. We retain the exclusive right to approve or reject registrations. You agree to the following registration principles:
- We may refuse registration without providing a justification;
- You must provide accurate identity data and never use third-party data without authorization;
- Contact details (email, phone) must be unique and not previously used in the system;
- You are responsible for keeping your profile data current. The User assumes all risks related to outdated or false information;
- You may upload a profile picture ("Account Photo") and manage it at any time;
- You may strictly register only one (1) account. You acknowledge that public profile information is visible to others;
- You are responsible for maintaining the security of your password. We are not liable for unauthorized access to your account by third parties resulting from your negligence;
- You are solely responsible for backing up access methods to your account;
- Any activity conducted through your account is deemed legally performed by you;
- We reserve the right to verify your identity and data. Refusal to provide verification data will result in termination of services.
2.3. Providing false information may degrade service quality and lead to account blocking. Using photos of other people or inanimate objects as a profile picture is prohibited and considered misleading; such photos will be removed.
2.4. The Company may employ mechanisms to block access for minors or users from Restricted Territories. We reserve the right to ban accounts immediately if we suspect violation of location or age restrictions. We may also terminate accounts if:
- You impersonate another individual;
- Your username/image infringes third-party rights;
- Your username contains URLs or ads;
- Your username implies you are a minor;
- Your username promotes prohibited acts;
- Your content is obscene or offensive;
- You violate any clause of these Terms.
2.5. Registration involves transferring personal data, processed under our Privacy Policy, which details how we handle your information.
2.6. Mandatory Age Verification. To strictly prevent minors from accessing age-gated content and to comply with laws, every user must pass Age Verification before interacting on the Platform.
2.6.1. Verification Process & Consent
- The primary verification method uses an automated flow via our third-party verification partner.
- The partner will capture a video selfie to analyze facial geometry (biometrics) solely for age estimation and liveness checks.
- Explicit Consent is required before this process. This confirms you agree to our Privacy Policy and the partner's privacy terms regarding data retention and processing.
- Data Purging: As per our Privacy Policy, the biometric data and original selfie are deleted by the partner immediately after generating the age estimation. We only receive a "Pass" or "Fail" result.
- If verification fails (i.e., you appear under 18) after allowed attempts, we reserve the right to permanently ban the account.
2.6.2. Appeal & Manual Review. If automated verification fails, Users have the Right to Appeal via a manual review:
- Contact Support and submit a valid government ID.
- A Support Agent reviews the ID solely for age confirmation.
- The ID copy is permanently deleted immediately after review (processing time < 24 hours). We do not store copies of ID documents, only the verification status.
3. Code of Conduct
3.1. The User agrees to the following technical and operational restrictions:
- Do not use unauthorized scripts, bots, or software to interact with the Platform;
- Do not screenshot or capture other users' content or the App interface (unless supported directly by the app's functionality);
- Do not compromise the Platform's integrity, bypass security, or distribute malware;
- Do not disseminate content on our behalf without permission;
- Do not share data obtained within the App externally, except via provided sharing tools;
- Do not disrupt the Platform's operations or replicate its functionality.
3.2. Offensive, defamatory, or injurious behavior is prohibited. You agree to indemnify the Company against claims arising from your conduct. Violations allow the Company to block or ban you at its sole discretion. You also agree:
- Not to harm or hack the Platform;
- Not to engage in fraud, spamming, or unauthorized link sharing;
- Not to overload our servers (and to report cyber-attack preparations if discovered);
- Not to solicit or sell services/goods to other users;
- To use parental controls to prevent minors from accessing your device;
- To strictly prevent minors from using your account;
- Not to expose genitals, be naked/half-naked, or send pornographic/vulgar content;
- Not to record user communications;
- Not to misuse other users' content.
3.3. You are responsible for complying with all local and international laws. We may terminate accounts for legal violations without warning.
3.4. Breach of these Terms results in forfeiture of unused subscriptions/funds without refund.
3.5. We prioritize safety. Report illegal content via the in-app tool or to dpo@azurapps.com. We aim to review reports within 24 hours.
3.6. Violating content is removed immediately. Repeat offenders face bans. Users may appeal removal decisions if they believe an error occurred.
3.7. Illegal content may be reported to law enforcement agencies.
3.8. Communication occurs via video/text. User-generated content ("Content") includes streams, texts, and uploads. You must NOT post Content that:
- Violates laws;
- Infringes IP rights (copyrights, trademarks);
- Is hateful, racist, violent, obscene, or defamatory;
- Invades privacy or persecutes others;
- Promotes piracy or hacking;
- Is pornographic or sexually exploitative;
- Depicts sexual violence, incest, necrophilia, or promotes suicide/self-harm;
- Instructs on crimes (weapons, drugs);
- Phishes for passwords/data;
- Distributes ads/spam;
- Involves pyramid schemes or unauthorized commerce;
- Reveals private data (banks, SSNs, addresses);
- Contains viruses;
- Is deemed objectionable or harmful to the Company's reputation.
3.9. Private chats are not moderated. You accept the risk that other users may behave offensively. If interactions cause you distress, stop using the App. Continued use implies acceptance of these risks.
3.10. We do not own or control User Content and make no quality warranties. We reserve the right to remove Content at will. Regarding your Content, you affirm:
- You are solely responsible for what you create/post;
- You own the rights or have licenses to post the Content and have obtained consent from any individuals depicted;
- You grant other users a license to view your Content for personal, non-commercial use within the App;
- You grant the Company a worldwide, royalty-free, perpetual license to use, reproduce, display, and modify your Content for any purpose (including marketing);
- You allow us to use your name/likeness for promotion.
3.11. Specific prohibitions for Streamers/Content Creators:
- No dangerous broadcasts;
- No content designed to hurt feelings;
- No coercing others to break laws;
- No implying false endorsement by the Company;
- No political campaigning or solicitation of political donations;
- No charity requests;
- Promotion of social accounts is allowed only if lawful.
3.12. We are not obligated to monitor Content but may do so. We assume no liability for User Content. We will report suspected crimes to authorities.
3.13. We may delete inappropriate Content. While we try to protect streams from theft, we cannot guarantee third parties won't record them.
3.14. Child Safety (CSAE): Zero tolerance for child exploitation/abuse content. Posting such material results in an immediate permanent ban and a report to law enforcement.
3.15. Report child safety violations immediately to info@azurapps.com.
3.16. Minor Safeguards:
- Verification: Strict 18+ checks at signup.
- Monitoring: AI and human moderation to stop harmful content.
- Enforcement: Lying about age leads to a permanent ban.
3.17. By using the Platform, you confirm you are 18+.
4. Virtual Items and Payments
4.1. The App is free to download, but features (chats, filters, video calls) may require "Gems" (virtual currency). Gems are digital items with no monetary value outside the App. They are non-refundable and deemed consumed immediately upon purchase/allocation.
4.2. The Company accepts payments via various methods (credit cards, mobile providers, etc.). You authorize us to charge your selected Payment Method for purchased features. You agree to keep payment info current. If a primary method fails, you agree to pay amounts due upon demand. Continued use reaffirms authorization to charge.
4.3. Purchases made via Third-Party Stores (Apple App Store, Google Play) are billed by those platforms and subject to their terms.
4.4. No Refunds: All sales are final. No credits for partially used features are provided, except where required by law or decided by us. Prices may change without notice.
5. Anti-Fraud & AML Policy
5.1. We are committed to preventing fraud and money laundering (AML). We enforce strict measures to ensure a secure environment.
5.2. You agree NOT to:
- Use stolen/unauthorized payment methods;
- Conceal funds' origins;
- Engage in money laundering;
- Use in-app currency for illicit deals;
- Exploit system bugs for gain.
5.3. We may request ID to verify accounts. False data leads to suspension.
5.4. Fraudulent accounts are terminated without notice; associated currency is forfeited.
5.5. Violators may face legal action and reporting to authorities.
5.6. We cooperate fully with financial regulators and police regarding fraud/AML investigations.
5.7. You must ensure your financial activity on the Platform is lawful.
5.8. Questions? Contact info@azurapps.com.
6. Human Rights Policy (Anti-Slavery)
6.1. We maintain a zero-tolerance stance against modern slavery and human trafficking.
6.2. Prohibited Content/Actions:
- Depicting or promoting forced labor/trafficking;
- Recruiting or coercing individuals for exploitation;
- Facilitating trafficking indirectly.
6.3. Our Measures:
- Monitoring: AI and human review of content.
- Reporting: Users can report violations via the App or email.
- Action: Validated reports lead to immediate removal and bans.
6.4. Violations result in immediate termination.
6.5. Suspected trafficking is reported to law enforcement.
6.6. You agree to uphold these human rights principles.
6.7. We strive to keep the community free from exploitation.
6.8. Contact info@azurapps.com for concerns.
7. Limitation of Liability & Disclaimers
7.1. The Platform is provided "AS IS" and "AS AVAILABLE." We do not guarantee uninterrupted, error-free service or compatibility with all devices. We make reasonable efforts to maintain uptime but promise no specific results.
7.2. We are not responsible for third-party links or resources found on the Platform. Access them at your own risk.
7.3. To the maximum extent permitted by law, the Company and its affiliates/agents are NOT liable for indirect damages, lost profits, or data loss arising from your use (or inability to use) the Platform, including:
- Technical failures (internet, equipment);
- Transmission errors;
- Events beyond our control (Force Majeure);
- Typographical errors.
7.4. We are not liable if you fail to understand these Terms, fail to achieve desired outcomes, or violate our policies.
7.5. You agree to indemnify and hold harmless the Company against all legal claims, damages, and expenses arising from your breach of these Terms or violation of laws.
7.6. You bear full responsibility for any legal consequences of your unethical or illegal use of the App.
8. Notices & Termination
8.1. We may send service notifications. You are responsible for checking your email/chats to avoid missing critical information.
8.2. This Agreement remains valid until terminated. We may suspend/terminate your access or delete your account at any time, without notice, for any reason (including policy violations).
8.3. You may terminate this Agreement by sending a 10-day notice to info@azurapps.com or by deleting your account via the App settings.
8.4. Upon termination, access rights cease. Re-registering constitutes a new acceptance of these Terms.
9. General Provisions & Governing Law
9.1. All IP rights belong to the Company. We grant you a limited license to use the interface for communication. The Agreement lasts for the duration of your use.
9.2. You may not sublicense, sell, or transfer your account rights to others.
9.3. This Agreement (including Privacy Policy) represents the entire understanding between you and us. In case of conflict, these Terms prevail.
9.4. This version supersedes all prior agreements. If a clause is found invalid, the remaining clauses remain in effect.
9.5. Amendments take effect immediately upon posting. Continued use signifies acceptance of updated Terms.
9.6. No partnership or agency relationship is created by these Terms. No third-party beneficiaries exist.
9.7. Headings are for convenience only and do not define the legal scope.
9.8. This is an electronic agreement with the same legal force as a signed physical document.
9.9. Governing Law & Jurisdiction. This Agreement and your use of the Platform are governed by the laws of Dubai. You expressly agree that any disputes related to this Agreement shall be submitted to the exclusive jurisdiction of the competent courts of Dubai. You waive any objections to this jurisdiction.